Frequently Asked Questions

How long will may order take to make?

Generally it will take between 2-3 weeks for your orders to be made, packed and posted to you. However, pieces purchased that are already made will be shipped out within the week.

How do I find my ring size?

You can find our ring size chart here.

Or you could download the many free ring sizing apps available and measure a pre existing ring.

Do you make custom pieces?

Yes I definitely do but they have to feel right for me to say yes to them. I do not take on customs that are not in my style/asthetic.

Do you repair my broken Isabelle Hesketh pieces?

Of course! It is my pleasure to fix your broken pieces for free (excluding postage) as I want you to be able to cherish these keepsakes for life. Find out more here.

How can I clean my oxidised silver jewellery?

There are many ways to clean your cherished pieces, the easiest being a simple polishing cloth or fine grit sandpaper. If you don't have access to these you can try the tin foil and baking soda trick here.